About
Real estate professionals regularly guide clients through high-stakes decisions involving financial risk, uncertainty, and emotional stress. While agents are expected to provide expertise and advice, some of the most important moments in a transaction involve helping clients think clearly about their options. This course introduces communication techniques based on coaching principles that help real estate professionals guide clients toward confident decisions. By using powerful questions and intentional listening, agents can better understand client priorities, reduce misunderstandings, and strengthen trust throughout the transaction process. Participants will explore how asking thoughtful questions can improve conversations related to offers, negotiations, inspections, and other key transaction decisions. Through guided exercises and real estate scenarios, participants will practice applying these techniques in realistic client and transaction conversations.